Cancellation Policy
At Inside México Tours, we understand that plans can change. Our goal is to offer you flexibility without compromising the quality of the service we prepare for you.
Below, we clearly and transparently explain our cancellation policies.
Cancellations in advance
If you need to cancel your tour, you can do so without penalty as long as you notify us at least 48 hours before the scheduled date.
In these cases, you can choose between:
A full refund of the amount paid
Rescheduling your experience at no additional cost (subject to availability)
Last-minute cancellations
Cancellations made less than 48 hours in advance will not be eligible for a refund, as they involve operational, logistical costs, and previously confirmed bookings.
However, in some cases, we may offer:
Partial rescheduling (subject to availability)
Credit for a future experience
Date changes
We understand that unforeseen circumstances may arise. If you wish to change the date of your tour:
You can do so free of charge with at least 48 hours’ notice.
Changes made with less notice will be subject to availability and possible additional charges.
Cancellations by Inside México Tours
In case Inside México Tours has to cancel an experience due to external reasons (weather, security, operational causes, or force majeure), the following will be offered:
Free rescheduling, or
Full refund
Important considerations
Refund times may vary depending on the payment method.
Some special or customized experiences may have specific conditions, which will be communicated in advance.
Contact
For any cancellation, change, or question, you can contact us directly through our official channels:
📧 hola@insidemexico.tours
📱 +52 55 1234 5678
At Inside México Tours, we strive to ensure you have an incredible experience from the very first contact. Thank you for your trust.